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RESULTS OF THE 2000 HIGH GROUND PRODUCT DESIGN WORKSHOP: DESIGNING THE USER EXPERIENCE

held in partnership with the Industrial Designers Society of America

Smart luggage that confirms that you have packed the necessary items for camping, a smart airport check-in system that handles security, ticketing and baggage in one efficient transaction and a modern day version of Lewis and Clark – all were part of the High Ground ‘Designing the User Experience ‘ Workshop held at Michael and Katherine McCoy’s studio/conference center in Buena Vista, Colorado, June 17-24. The workshop participants learned about ways to get into and understand the user’s experience from lectures by Don Carr IDSA, Bill Moggridge IDSA, Melody Roberts and Michael McCoy IDSA.


The participants then put those methods into use in team projects that involved writing stories of user’s everyday lives and their interaction with technology. The teams developed scenarios and concepts for desirable user experiences and then designed the technology interfaces to support those experiences. Finally the teams ‘acted out’ their concepts using sketches and mockups as props in short plays that demonstrated how the concepts fit into peoples lives.

The participants felt that the team projects were effective in helping them absorb the methods and tools so that they could go back to their offices and actually put some of the ideas into use in their own practices. In addition to the lectures and team projects there were some chances to recreate and socialize in the High Rockies environment including whitewater rafting, outdoor team grilling and designer campfires.

Click on any photo to enlarge and read caption.